Following its full acquisition by Prudential Plc, Prudential Zenith Life Insurance (PZL) has entered a new chapter, appointing Funmilayo Omo as its new Managing Director/CEO. This marks a major step in the company’s push to deepen market presence, drive inclusion, and transform how Nigerians experience insurance.
A Mission to Empower Nigerians
In her first address, Funmi Omo shared her passion for using insurance as a tool for empowerment:
“It’s not just about selling policies. It’s about giving Nigerians the confidence to protect their futures, manage risks, and secure what matters most.”
Her leadership is focused on making insurance simpler, faster, and more accessible—especially for underserved communities.
Why Prudential’s Full Ownership Matters
Prudential’s full ownership brings access to global expertise, digital tools, and investment power—all tailored to Nigeria’s unique needs. This allows PZL to move faster, innovate better, and deliver greater value to customers.
“This isn’t about copy-pasting global models. It’s about building solutions for the Nigerian reality,” Omo explained.
A Track Record of Transformation
Funmi Omo’s career includes leading major milestones like:
- Digitally transforming African Alliance Insurance.
- Building Enterprise Life Nigeria from scratch, focusing on products designed around real Nigerian needs.
Her leadership philosophy blends customer-first thinking, technology-driven innovation, and service with empathy.
The Strategy for Change
PZL is shifting from a product-first to a customer-first approach. The goal is to make insurance:
- Easy to understand
- Simple to buy
- Fast to claim (already reducing claim time from 72 to 62 hours, targeting 48 hours)
The company is also expanding beyond traditional channels, bringing insurance to markets, communities, and mobile platforms.
Building Trust, Driving Inclusion
“The industry’s trust gap won’t close unless we change how we engage,” Omo said.
PZL is focusing on:
- Simplifying policies—no legal jargon, just clear benefits.
- Expanding access—meeting customers where they are, both physically and digitally.
- Partnering with communities to make insurance part of everyday life.
The Bigger Vision
The ultimate goal is to help more Nigerians—especially the underserved—secure their futures with affordable, accessible, and trustworthy insurance solutions.
